★★★★★
"We have been working with Macro for six years now. They are an integral part of our business and we could not live without them."
CTO, capital management firm
When the stakes are high, your IT partner should know the terrain
Macro Technology Group is your IT guide — the team that handles the day-to-day and prepares for what's on the horizon. From IT management and cybersecurity to defined projects, we own the technology that keeps your organization running.
Let's Talk About IT.Your IT Might Be Working, But Does Anyone Know Where It's Going?
Most executives assume their IT environment is stable because tickets get resolved, systems are running, and nobody's complaining. But there's a clear difference between a vendor who responds to your issues and a partner who charts the course ahead.
When IT is reactive, not strategic:
- A cyber insurance claim gets denied because controls weren't documented
- A ransomware incident exploits a vulnerability your team knew about, but didn't address
- Your team scales and your IT infrastructure doesn't — because it was never designed to
Most IT providers are only trained to react. A strategic partner understands the landscape so they can anticipate, advise, and execute with confidence.
What working with Macro looks like
Every IT provider says they're a partner. Here's what that looks like with Macro.
We treat your environment as our own
You can't strengthen what you don't understand. We learn how your environment works, where it's exposed, and what your team depends on — so every recommendation we make is specific to your organization.
We own the outcome, not just the ticket
Most IT providers operate like a help desk — something breaks, they fix it, they move on. Macro operates like a service desk — owning the day-to-day work, surfacing risks before they become problems, and staying accountable.
We answer the phone from the U.S.
Headquartered in New Jersey, our team lives and works in the U.S. Many providers offshore support — but as your IT and security gatekeeper, that's a risk we won't take. When you call, you reach someone who can solve the problem and see it through.
What Macro does
Three ways to work with Macro — each one scoped to where your business is and where it's going.
Managed IT Services
For organizations that want one team accountable for the technology their business relies on.
We manage your day-to-day IT operations, infrastructure, and cloud services — so you always know where your environment stands. Available as fully managed or co-managed alongside your internal team.
Explore Managed IT Services →Cybersecurity
For organizations that need more than a security tool stack.
We design layered defense programs around your industry, your environment, and the threats targeting you — with the controls and documentation your insurers and auditors require. Included in every managed IT engagement, or as a standalone program.
Explore Cybersecurity →IT Projects
For organizations with a defined project — a cloud migration, infrastructure refresh, security overhaul, or full environment buildout.
Macro has delivered complex IT projects since 2018, led by experienced teams who scope the work carefully, hit your milestones, and keep stakeholders informed from kickoff to close.
Explore IT Projects →
Proof, Not Promises
- 0%
client retention rate
Clients who choose Macro stay with Macro.
5-star average Google rating
From the people who know us best.
- 0TERABYTES
of client data protected
Backed up, monitored, and recoverable.
5-Star reviews from our 5-star clients
★★★★★
"They are the best that I have ever worked — always answering questions, resolving problems and meeting SLAs that matter to an equally fast-moving company like ours."
CTO, healthcare company
★★★★★
"Macro Technology Group has been an outstanding IT and cybersecurity partner. Their team is incredibly knowledgeable, professional, and responsive."
VP of IT, healthcare company
How to Move Forward with Macro
1
Discover
Start with a no-obligation conversation so we can understand your environment and risk concerns.
2
Review
Get a custom proposal based on your needs that outlines scope, priorities, pricing, and timeline.
3
Kickoff
Follow a structured onboarding process that aligns stakeholders and sets clear expectations.
FAQ
What does a managed IT services provider do?
<p>A managed IT services provider (MSP) takes responsibility for an organization's technology infrastructure — monitoring systems, resolving issues, managing cybersecurity, and providing strategic guidance on IT investments. Unlike break-fix vendors, an experienced MSP operates on a proactive model, identifying problems before they affect your operations.</p>
How much do managed IT services cost?
<p>Managed IT services are typically priced on a per-user or per-device monthly basis, with costs varying based on the size of your organization, the complexity of your environment, and the scope of services included. For most mid-market organizations, managed IT represents a significantly lower total cost than maintaining equivalent internal staffing — without the gaps in coverage, project capacity, or specialized expertise. <a href="/pricing/">View our pricing models.</a></p>
How do managed IT services improve cybersecurity?
<p>A qualified MSP builds a layered security posture — endpoint protection, identity management, threat monitoring, security awareness training, and documented controls — tailored to your organization's actual risk profile. The goal isn't just deploying tools; it's ensuring your environment can withstand an audit, satisfy your insurer, and recover quickly from an incident if one occurs.</p>
How do I know if my current MSP is falling short?
<p>Common signs include: slow or inconsistent response times, no proactive recommendations or strategic guidance, inability to explain your security posture clearly, projects that run over budget or stall, and silence between incidents. If your IT provider only surfaces when something breaks, you're paying for a help desk — not a partner.</p>
What makes a good MSP?
<p>The best MSPs combine technical depth with genuine knowledge of your business. They understand your compliance obligations, your growth trajectory, and the risks specific to your industry. They escalate quickly, communicate clearly at the executive level, and treat your environment as if their reputation depends on it — because it does.</p>
How do managed IT services reduce business risk?
<p>By replacing reactive, undocumented IT management with a structured, proactive approach — regular vulnerability assessments, continuous monitoring, documented controls, and tested recovery procedures. For organizations in regulated industries or under PE ownership, this translates directly to cleaner audits, better cyber insurance outcomes, and fewer surprises during due diligence.</p>
Do I need an internal IT team if I have an MSP?
<p>Not necessarily. Macro can operate as your full IT department or augment an existing internal team where specialized expertise or project capacity is needed. Many organizations find that a well-structured MSP relationship delivers broader capabilities than a comparable internal headcount — at lower total cost and with no coverage gaps for vacations, turnover, or specialized projects.</p>
What's the difference between co-managed IT and fully managed IT?
<p>Fully managed IT means your MSP assumes end-to-end responsibility for your technology environment. Co-managed IT is a model where an internal IT team handles day-to-day operations while the MSP provides specialized expertise, project support, strategic guidance, or security coverage. Macro supports both models and will recommend the approach that fits your team's strengths and your organization's needs.</p>
What is a virtual CIO and does my organization need one?
<p>A virtual CIO (vCIO) is a senior IT strategist who provides the executive-level guidance of a Chief Information Officer without the cost of a full-time hire. Macro's vCIO service gives your leadership team a dedicated strategic partner who shapes your long-term technology roadmap, aligns IT investments with business goals, and identifies risks before they become incidents.</p><p>For mid-market organizations that need senior IT leadership but aren't ready to staff it internally, Macro's virtual CIO service is often the most effective path forward. It's not a generic IT plan — it's strategic guidance built around your business.</p>